We want to keep this dead simple. Our word is something we hold dearly.
And our commitment to you is to be fair and honest.
If you don’t like the program, it’s not a good fit for your goals, it’s not what you thought it was going to be—it really doesn’t matter what the reason is.
Just let us know if you’d like a return and we’ll refund your money.
If you like the program, just keep on using it 🙂
If it doesn’t work out, it’s okay. Returns happen. We won’t even ask for an explanation. But we are listening if you have feedback for us.
Here are the details:
- You have 180 days to decide if you want to keep the program. We’d prefer to give you a ‘forever’ guarantee but that’s the return date limit set by Paypal.
- If you’d like a refund all you need to do is email us. No need to call in and waste your time.
- It’s helpful if you can include the email address you used when buying the program so we can find the invoice quickly.
- Once we process the refund it’ll take 3–5 business days for the refund to be recognized by your credit card provider or bank.
- There’s nothing to send back, just delete the files on your computer.
We know it’s hard to trust a new company, especially one in the fitness industry. And we take your trust seriously. We really want to do right by you, and are trying to do whatever we can to make the process as clear and upfront as possible 🙂
If you have any other questions, please contact us.